Bring the money and the next action together.
Work billing blockers and unpaid invoices with a clear cause, owner, due date, and follow-up history.
A task can be done while the problem is still open.
Sending a reminder is an action. Receiving the missing report or resolving the invoice problem is the result. Granite keeps the underlying condition available for a recheck.
What your team can do.
A prioritized queue
Review billing blockers and unpaid work from a common entry point.
Accountability in context
Keep the assigned action with the report, invoice, and franchise.
Verify the outcome
Distinguish a completed follow-up from a resolved underlying problem.
How the workflow fits together.
- Find the billing blocker or unpaid invoice that needs attention.
- Inspect the amount and underlying cause.
- Assign the next action, owner, and deadline.
- Recheck the condition and retain the follow-up history.
A few practical questions.
Can I open the underlying report or invoice?
Yes. Related record links preserve the context for the review and return journey.
Does marking a follow-up complete automatically fix the exception?
No. The underlying condition is rechecked separately so the record can show whether the problem actually cleared.
Give your team a clearer next step.
Connect the report, the charge, and the work that moves it forward.