Franchise billing process workflow for med spas

Process a prepared billing run with an explicit preview and approval step. Review eligible and deferred work, confirm the chosen run, submit it once, and follow the resulting invoice and notification state from the processing workspace.

What changes in med spas operations

Med spa groups coordinate locations, service programs, staff access, and recurring operational reporting. A central team benefits from a location-first record that keeps quantities and pricing understandable without mixing clinical notes into business administration. Use the workspace for operational counts, access ownership, period status, and document follow-up while keeping sensitive service details out of broad reporting views.

Watch for these gaps

  • Putting client or treatment details into a shared billing note
  • Using a recurring business unit for a one-time promotion
  • Leaving sensitive operational access broader than the role requires

A repeatable billing processing run workflow

  1. 01

    Open Billing processing and select the prepared run that has a reviewed preview.

  2. 02

    Confirm the eligible and deferred work before choosing the approval action.

  3. 03

    Approve and submit the run once, keeping its operation context visible.

  4. 04

    Follow the resulting invoice and notification states for completion or recovery.

Bring the industry records into the review

For med spas, use location roster with operating state and accountable manager; business service-unit quantities submitted for each cycle; access changes and operational document requests by location as the evidence packet. Keep the franchise and reporting period attached to each record so a reviewer can follow the source without reconstructing the conversation.

What to do when the review finds a problem

More than one prepared run or preview is available.

Select the prepared run whose scope and preview are the ones the team reviewed.

The preview contains deferred or blocked entries.

Resolve or explicitly record deferred work before approval so it is not mistaken for eligible work.

The reviewed run is ready for processing.

Approve and submit once, then follow the operation state rather than starting a second run.

The run finishes with anything other than the expected complete state.

Open the resulting invoice or delivery record when processing reports a partial or failed outcome.

A common mistake to avoid

Approving a different or older preview because its totals look similar to the run under review.

Before you mark the work complete

A processing approval record linking the reviewed preview to one submission and its resulting invoice and notification states.

  • The approved run matches the reviewed preview.
  • Eligible and deferred work is understood.
  • Invoice and notification outcomes are followed afterward.

Begin with location ownership and role access, then verify that each quantity is a business count rather than a client detail. Check the rule, period, price source, and blank-versus-zero state. Review document requests for unnecessary sensitive content, and confirm that a correction or reopened entry has an accountable reviewer and a clear reason.

Download the med spas review worksheet →

A situation to work through

A med spa operator can review location-level service counts without exposing client details, filter to one cycle, and see the organization and effective price beside the quantity. A location manager receives a focused follow-up for an incomplete row, while corporate staff retain the business change history. The workflow keeps operational review separate from confidential service information.

Apply the billing processing run steps above to this situation. Record the original evidence, the unresolved question, and the person who can answer it before treating the item as complete. This is a planning example, not a customer result.

How should an organization process an invoice run?

Start from a prepared preview, review eligible and deferred work, approve the run once, and follow the resulting invoice and notification states. Processing preserves the run context so teams can investigate a failed or incomplete outcome.

Put the workflow into practice

Granite's billing processing workspace connects a reviewed preview to one approval and its resulting states.

Use this guide to organize your process, then configure the applicable franchises, reporting periods, and billing rules in Granite.