What changes in property management operations
Property management groups coordinate portfolios, offices, service programs, and recurring work across many properties. Corporate operators need to distinguish a property assignment from the operating work reported for a period. Organize the review around property or branch ownership, configured units, effective price, open exceptions, and document requests so a manager can identify what is missing without browsing unrelated lease or resident details.
Watch for these gaps
- Putting resident or lease details into a broad business record
- Treating a property transfer as a normal quantity change
- Using a portfolio total when the rule is scoped to each property
A repeatable payment destination setup workflow
- 01
Open Billing setup and review the organization's configured payment destinations.
- 02
Confirm the standard or fallback destination used by the applicable billing rule.
- 03
Add or update an allowed Stripe account when the current role permits it.
- 04
Confirm the destination status and return to readiness or the rule before processing.
Bring the industry records into the review
For property management companies, use property and office directory with assigned operating owner; management-service or recurring-unit quantities by period; property document requests and operational change history as the evidence packet. Keep the franchise and reporting period attached to each record so a reviewer can follow the source without reconstructing the conversation.
What to do when the review finds a problem
More than one organization or Stripe account is in view.
Confirm the destination belongs to the intended organization before adding or editing its routing record.
A new or rotated provider credential is being prepared.
Use the approved key mode and keep the full credential out of notes, screenshots, and worksheets.
The saved destination is not in a ready state.
Resolve verification or webhook setup issues before assigning the destination to a billing rule.
The provider status and organization setup are confirmed.
Recheck the fallback or standard route after the destination is ready.
A common mistake to avoid
Copying a full Stripe key into an operational record while trying to prove that routing is configured.
Before you mark the work complete
A routing readiness record naming the organization destination, non-secret key metadata, verification state, and rules that use it.
- The destination belongs to the intended organization.
- Its provider status is configured and readable.
- Rules and readiness point to the intended route.
Confirm the property and operating owner before reviewing its quantity. Keep resident and lease detail outside the shared billing record, and distinguish a property transfer from a normal correction. Check the selected unit, effective price, and period state, then review document requests and version conflicts before completing the cycle.
Download the property management review worksheet →A situation to work through
A property management operator can filter a reporting cycle to one property, confirm its configured service unit, and compare the organization price with any local override. A transfer or inactive property remains visible for history while current work stays scoped correctly. The review record points to the responsible office and period without exposing resident-level information.
Apply the payment destination setup steps above to this situation. Record the original evidence, the unresolved question, and the person who can answer it before treating the item as complete. This is a planning example, not a customer result.
How are invoice payment destinations prepared?
Review the organization's configured Stripe destinations and the fallback or standard route used by billing. Add or update an allowed account, confirm its status, and return to billing readiness or the rule before processing invoices.
Put the workflow into practice
Granite's payment destinations workspace connects permitted Stripe accounts to billing rules and readiness.
Use this guide to organize your process, then configure the applicable franchises, reporting periods, and billing rules in Granite.