Granite vs FranchiseSoft for royalty billing and collections.
FranchiseSoft lists franchise sales CRM, onboarding, training, audits, ticketing, and finance and royalty modules. Its finance module describes royalty calculation, invoicing and financial reporting.
Choose FranchiseSoft if franchise development, training or ticketing drives your purchase. Choose Granite if your priority is collecting sales reports, billing royalties and fees accurately, and following up on unpaid invoices.
How FranchiseSoft and Granite handle the work.
| Topic | FranchiseSoft | Granite |
|---|---|---|
| Product breadth | Modules for franchise sales, onboarding, training, support, audits and royalties. | Sales reporting, billing, invoices and payments, documents and team access. No franchise sales CRM, training or ticketing. |
| Finance work | Automated royalty calculations, invoices and financial reporting, as described on its site. | Report collection with reminders, royalty and unit rules with previews, invoices with card payment links, and a follow-up queue. |
| Changing counts | Ask how per-unit charges such as calls or seats are collected each period. | Saved quantities or a new count each period, with reminders to whoever owns the entry. |
Source: FranchiseSoft product overview, reviewed September 14, 2026. Confirm current editions, modules and pricing with the vendor.
Questions to ask before you choose.
- Do we need a franchise development CRM, or a system for franchises that are already operating?
- Can each franchise report a different count every period for per-unit charges?
- When a follow-up is closed, can we see whether the original problem actually cleared?
Test Granite against your real reports and royalty terms.
Bring a recent sales report and your royalty terms. We will walk through the calculation, the invoice and the payment with you.