What changes in electrical services operations
Electrical service groups coordinate branches that may handle inspections, repairs, installations, and recurring programs. Corporate staff need a reliable way to compare what each branch reported with the unit rule that governs it. A focused operations record links the branch, period, quantity, price source, supporting files, and review state so a discrepancy can be resolved without losing context.
Watch for these gaps
- Blending installation projects with recurring inspection units
- Leaving a local override in place after the underlying program changes
- Assuming every branch uses the same currency or unit label
A repeatable invoice payment workflow
- 01
Open the franchise invoice detail and confirm the open balance and due state.
- 02
Start the available Stripe Checkout handoff from that invoice.
- 03
Complete the card payment in the provider checkout flow.
- 04
Return to the invoice and verify the provider-reported payment status.
Bring the industry records into the review
For electrical services, use branch directory with assigned manager and active or archived state; inspection, repair, or program-unit quantities by period; price overrides and reviewer changes tied to a specific branch row as the evidence packet. Keep the franchise and reporting period attached to each record so a reviewer can follow the source without reconstructing the conversation.
What to do when the review finds a problem
The invoice status and amount have been confirmed.
Use the payment handoff only when the invoice is open and the displayed balance is understood.
The payer is ready to begin the card payment.
Start checkout from the intended invoice and keep its identifier with the payment attempt.
The provider flow does not return a completed payment result.
Treat an interrupted or abandoned checkout as unresolved until the invoice status is checked again.
The payer returns from checkout or the provider reports a result.
Close the handoff only when the invoice reflects the provider-reported payment outcome.
A common mistake to avoid
Treating a return from checkout as confirmation that the invoice was paid.
Before you mark the work complete
A payment handoff record connecting the invoice, open balance, checkout attempt, provider result, and final invoice status.
- The invoice is open and the amount is understood.
- The checkout is started from the intended invoice.
- The invoice status is rechecked after checkout returns.
Confirm the branch and program pairing before looking at amounts. Check that the quantity represents the configured work unit, that any override is intentional, and that the effective price is the one used for the open period. Review archived branches separately, resolve version conflicts by reloading, and keep a short business reason with every exception.
Download the electrical services review worksheet →A situation to work through
Imagine a multi-state electrical group reviewing a monthly inspection program. The corporate reviewer selects the rule, searches for a branch, and sees the base organization price, any branch override, and the effective amount beside the reported quantity. The reviewer can save a corrected row through its preview, while the branch's existing period entry remains version-aware and traceable.
Apply the invoice payment steps above to this situation. Record the original evidence, the unresolved question, and the person who can answer it before treating the item as complete. This is a planning example, not a customer result.
How does a franchise pay an open invoice?
Open the invoice detail, confirm the amount and due state, start the available Stripe Checkout flow, and return to the invoice to verify the provider-reported status. Granite supports card checkout while keeping payment records tied to the invoice.
Put the workflow into practice
Granite's invoice checkout hands open-balance payment to Stripe Checkout and returns status to the invoice.
Use this guide to organize your process, then configure the applicable franchises, reporting periods, and billing rules in Granite.