What a completed review should leave you with
A payment handoff record connecting the invoice, open balance, checkout attempt, provider result, and final invoice status.
Evidence to collect
- Invoice identifier, open balance, due state, and payer context.
- Checkout attempt or provider reference and its current state.
- Invoice payment status after the provider response.
What to do when the review finds a problem
The invoice status and amount have been confirmed.
Use the payment handoff only when the invoice is open and the displayed balance is understood.
The payer is ready to begin the card payment.
Start checkout from the intended invoice and keep its identifier with the payment attempt.
The provider flow does not return a completed payment result.
Treat an interrupted or abandoned checkout as unresolved until the invoice status is checked again.
The payer returns from checkout or the provider reports a result.
Close the handoff only when the invoice reflects the provider-reported payment outcome.
A common mistake to avoid
Treating a return from checkout as confirmation that the invoice was paid.
How does a franchise pay an open invoice?
Open the invoice detail, confirm the amount and due state, start the available Stripe Checkout flow, and return to the invoice to verify the provider-reported status. Granite supports card checkout while keeping payment records tied to the invoice.
Manage the work in Granite
Granite's invoice checkout hands open-balance payment to Stripe Checkout and returns status to the invoice.
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