Run appliance repair operations with a clearer process.

Appliance repair networks coordinate dispatch branches, maintenance programs, warranty-related work, and recurring service plans. Corporate teams need branch-level quantities that are easy to compare without blending one-time calls with recurring units. A focused record shows the rule, cycle, price source, owner, and next action so an incomplete report can be resolved before the period is closed.

Choose the work you need to organize

Sales reporting

Use Granite to collect each franchise's sales report, keep the reporting period visible, and move from upload to review without losing context.

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Reporting deadline review

Keep period end dates and upload due dates in view across assigned franchises.

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Sales report issue review

When a submitted report carries warnings or needs review, open its calculation details and inspect the affected values before relying on downstream billing.

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Annual sales trend analysis

Compare retained sales history across years, offices, services, and classes using the reporting views in Granite.

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Franchise record review

Open a franchise record as the shared starting point for reporting, billing, documents, services, and team context.

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Franchise team access

Keep franchise access aligned with the people who operate each location.

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Document compliance review

Use the organization document compliance queue to find missing, expired, due soon, or needs-review obligations across franchises.

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Document requirement setup

Configure document requirements in one governing workflow: define the document, guidance, required state, reporting block, due date, lifetime, and reminder recipients.

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Required document upload

Help a franchise complete a document obligation by opening the exact requirement, checking the due or expired state, uploading the current version, and reviewing the resulting coverage.

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Sales-based billing rule setup

Configure a sales-based billing rule with its calculation model, effective dates, targeted services or classes, availability, and payment destination.

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Unit-based billing rule setup

Set up a unit-based rule with an organization price, unit labels, cadence, quantity mode, assignments, reminders, and payment destination.

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Franchise quantity entry

Run per-cycle quantity work from the unit billing workspace.

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Invoice balance review

Review franchise invoices from the list through the detail view.

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Invoice payment

Give a franchise payer a clear path to settle an open invoice.

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Payment destination setup

Prepare invoice routing by reviewing organization payment destinations and the fallback or standard destination used by billing rules.

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Billing readiness review

Use billing readiness to identify setup blockers before running invoice work.

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Billing run simulation

Preview an invoice run before creating charges.

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Billing processing run

Process a prepared billing run with an explicit preview and approval step.

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Billing notification recovery

Monitor payment requests and billing notices in delivery history.

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Billing audit review

Trace billing changes through the organization activity and audit views.

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