Run specialty retail operations with a clearer process.

Specialty retail networks operate stores with different footprints, local schedules, and recurring business programs. Corporate operators need a simple way to find a store, understand its applicable unit rule, and review a period without confusing operational counts with point-of-sale detail. A store-first workspace connects status, quantity, price source, documents, and change history for practical follow-up.

Choose the work you need to organize

Sales reporting

Use Granite to collect each franchise's sales report, keep the reporting period visible, and move from upload to review without losing context.

ChecklistTroubleshooting

Reporting deadline review

Keep period end dates and upload due dates in view across assigned franchises.

ChecklistTroubleshooting

Sales report issue review

When a submitted report carries warnings or needs review, open its calculation details and inspect the affected values before relying on downstream billing.

ChecklistTroubleshooting

Annual sales trend analysis

Compare retained sales history across years, offices, services, and classes using the reporting views in Granite.

ChecklistTroubleshooting

Franchise record review

Open a franchise record as the shared starting point for reporting, billing, documents, services, and team context.

ChecklistTroubleshooting

Franchise team access

Keep franchise access aligned with the people who operate each location.

ChecklistTroubleshooting

Document compliance review

Use the organization document compliance queue to find missing, expired, due soon, or needs-review obligations across franchises.

ChecklistTroubleshooting

Document requirement setup

Configure document requirements in one governing workflow: define the document, guidance, required state, reporting block, due date, lifetime, and reminder recipients.

ChecklistTroubleshooting

Required document upload

Help a franchise complete a document obligation by opening the exact requirement, checking the due or expired state, uploading the current version, and reviewing the resulting coverage.

ChecklistTroubleshooting

Sales-based billing rule setup

Configure a sales-based billing rule with its calculation model, effective dates, targeted services or classes, availability, and payment destination.

ChecklistTroubleshooting

Unit-based billing rule setup

Set up a unit-based rule with an organization price, unit labels, cadence, quantity mode, assignments, reminders, and payment destination.

ChecklistTroubleshooting

Franchise quantity entry

Run per-cycle quantity work from the unit billing workspace.

ChecklistTroubleshooting

Invoice balance review

Review franchise invoices from the list through the detail view.

ChecklistTroubleshooting

Invoice payment

Give a franchise payer a clear path to settle an open invoice.

ChecklistTroubleshooting

Payment destination setup

Prepare invoice routing by reviewing organization payment destinations and the fallback or standard destination used by billing rules.

ChecklistTroubleshooting

Billing readiness review

Use billing readiness to identify setup blockers before running invoice work.

ChecklistTroubleshooting

Billing run simulation

Preview an invoice run before creating charges.

ChecklistTroubleshooting

Billing processing run

Process a prepared billing run with an explicit preview and approval step.

ChecklistTroubleshooting

Billing notification recovery

Monitor payment requests and billing notices in delivery history.

ChecklistTroubleshooting

Billing audit review

Trace billing changes through the organization activity and audit views.

ChecklistTroubleshooting